FAQs
EVERYTHING YOU NEED TO KNOW ABOUT CONCIERGE MEDICINE
Concierge care fosters a more profound relationship between patients and their healthcare providers. Free from the increasing limitations imposed by insurance companies, we can offer comprehensive, individualized care. Naturopathic medicine emphasizes treating the entire person, not merely the symptoms. Concierge care enables us to adhere faithfully to this foundational principle.
Yes! We will still bill your insurance. You will be responsible for all copays, deductibles and co-insurance as per your insurance plan.
Self-pay patients are not required to select a plan option to see their healthcare provider. Additionally, the administrative fee of $69 will be waived. This arrangement permits you to consult with your provider, though it does not include access to the benefits associated with different plan levels. If you wish to utilize those additional services, you will need to choose an appropriate plan option. Please note, there are no discounts on the plan fees for self-pay patients.
Definitely! If you join and later determine that our services aren't the right fit for you, you can cancel at any time.
These services are additional benefits provided and cannot be swapped for alternative discounts.
Yes, there is a $200 fee for rejoining if you decide to reactivate your enrollment.
We require a credit/debit card on file for billing your fees, which will be automatically charged each month. Alternatively, you can opt for a one-time payment to cover the entire year at a discounted rate.
Yes, to fulfill the commitments outlined in our Concierge tiers, we must maintain a lower patient count.
Not a problem, just let us know if you want to change providers at any time.
We have partner and family discounts for our Signature Tier. Partners will be able to combine their Signature Tier access for $245/month saving you $348/year. This fee will be charged as one fee on one card, it cannot be split onto two cards. You can also do a one-time payment for the full year ($2,695) instead of the monthly charge. For families, children under 18 can be added to the Signature Tier for only $35/month ($385/year) when a parent is on the Signature Tier.
No refunds will be given, we want you to utilize the services offered.
Your enrollment is considered a healthcare expense, allowing some HSA/FSA accounts to cover the fee. We recommend verifying with your company to ensure this expense is eligible for coverage.
We can provide you with an itemized receipt for the year that shows what you have paid at ICM. Always check with your tax professional for tax related questions.